Terms & Conditions

Torne Valley is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us .

Our Contact details:
TORNE VALLEY Ltd
Bawtry Road,
Tickhill
Doncaster
DN11 9EX
Phone: (01302) 756000
Email: info@tornevalleyltd .co.uk.

Making A Purchase

Making a purchase could not be easier. Just click on the buy now button and you will be taken to a secure payment server. You will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment using the worldpay online payment system. Credit Card details are handled on a Secure Server.

Delivery Schedule
Products are dispatched subject to avaliabilty.

Please allow up to 21 days for delivery. We will dispatch your order once payment is recieved. Products are delivered by nationwide couriers.

Tax Charges
For orders made from the UK 17.5% VAT is added where applicable. Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee All manufacturers guarantee period will be honoured.

Privacy Policy

TORNE VALLEY Ltd do not disclose buyers' information to third parties.

Returns Policy

We are unable to exchange items that are not damaged, defective or incorrect. In the event of your receiving a damaged, defective or incorrect item, you must return the item to TORNE VALLEY Ltd within 30 days. This returns policy does not affect your statutory rights (see below) Your Statutory Rights TORNE VALLEY Ltd want you to be happy with when you purchase an item from us. Occasionally however, we know that the goods can be damaged in transit, defective or incorrect. We also know that you have the right to a seven-day cooling off period. For more information about your statutory rights, please visit the Department of Trade and Industry Consumer Gateway website: http://www.dti.gov.uk/consumer_web/shopping.htm#4 For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry website: http://www.dti.gov.uk/